Director of Online Learning New
Massachusetts Bay Community College · Wellesley Hills, MA · On-site · Staff (Full-time)
Salary USD 80,000–90,000
Apply by Nov 1, 2026
Posted Oct 20, 2026
The ideal candidate will join a vibrant educational community and have a desire and ability to serve a population of students with various needs and backgrounds. Reporting to the Dean of Teaching and Learning, the Director of Online Learning will contribute to the development and execution of a strategic plan focused on increasing student access and success in online and hybrid courses at the College. The Director will work with internal and external stakeholders to assess and address needs to build upon strengths that advance MassBay’s mission and goals related to online education.
The Director of Online Learning position requires strong leadership skills, vision and project management skills, as well as a thorough knowledge of technology-mediated instruction and delivery systems. This position requires: thought leadership in the evolution and deployment of online education; best practices for increasing student readiness; strategies for implementing best practices in instructional design; and, strategies for supporting student success in online education.
Key Responsibilities and Duties:
- In collaboration with the Dean of Teaching and Learning, contribute to the development of a strategic plan for increasing the quality of online learning;
- Develop communication, technology, and information strategies to outreach to students, faculty, staff and the community on matters related to online education at the College;
- In collaboration with academic advising and student success, work to implement programming related to online student retention and student readiness for online classes (i.e. orientation, onboarding, self-assessment);
- Coordinate with academic deans and other offices to assist in the exploration of new programs and courses appropriate to offer online or via technology-mediated instruction;
- In collaboration with academic deans, oversee the development of online and hybrid offerings and manage the budget for course development and training, including facilitating and periodically updating online training for new online faculty;
- Provide leadership in the development of and adherence to College policies and procedures pertaining to online education;
- Work collaboratively with other units of the College and across departments on initiatives relative to student success in online education;
- Provide leadership in the development and implementation of policies, procedures, technologies, and good practices that promote academic integrity in online and hybrid learning environments, including the ethical and effective use of Artificial Intelligence technologies;
- Act as the primary contact and coordinator for compliance under the State Authorization Reciprocity Agreement (SARA);
- Serve as a member of Mass Colleges Online, the Open Educational Resources (OER) council, and other external groups where the College requires representation and leads related initiatives;
- Serve as a member of the Distance Education Committee, MassBay Teaching and Learning Resources Committee, Academic Standards Committee, or related committees as requested by the Provost;
- Scan the higher education environment for new trends and emerging technologies in online learning and makes recommendations for same;
- Contribute to planning for and offering ongoing professional development opportunities for faculty on instructional design, Open Educational Resources (OER), Universal Design for Learning (UDL) effective pedagogical use of Blackboard in all course modalities, and other related topics;
- Lead institutional efforts to ensure online and hybrid classes, digital learning resources, and instructional technologies meet applicable federal accessibility requirements and evolving standards for digital accessibility and inclusive design;
- Collaborate with Institutional Research and academic deans to analyze online courses and use data to improve educational effectiveness;
- Pursue grant opportunities and, as appropriate, serves as a principal investigator (PI) for grant projects as requested by the Provost;
- Create and maintain all appropriate records for online education processes;
- Supervise Instructional Designer staff;
- Perform other related duties as assigned.
This list is not to be considered all-inclusive. A supervisor may assign other duties as required to meet the needs and foster the mission of the College.
All employees of MassBay are expected to work collegially and collaboratively within a community that values and celebrates the variety of student experience.
Required Qualifications:
- Minimum of master’s degree in education, concentrating in instructional design or a related field;
- 3-5 years of experience in higher education.
Preferred Qualifications:
- Sensitivity and commitment to the goals of Equal Opportunity;
- Experience working in a community college or similar environment;
- Demonstrated commitment to working with students in need;
- Experience applying pedagogy and technology to online learning environments;
- Experience with instructional design;
- Experience using a course learning management system; preferably Blackboard Ultra;
- Experience with college-level instruction in online education;
- Knowledge of emerging technologies related to teaching and learning;
- Experience designing and implementing successful strategies and programs involving faculty and staff;
- Experience in designing and successfully managing projects in the community college environment;
- Ability to work with teams that value different perspectives and backgrounds;
- Ability and demonstrated success in working with first-generation college students and adult learners;
- Ability to work with a wide range of constituencies in a community of varied backgrounds using superior customer service skills;
- Ability to develop collegial relationships with faculty;
- Strong organization skills with strong attention to detail;
- Strong computer skills, including experience with Excel and PeopleSoft preferred;
- Ability to manage multiple projects to completion;
- Strong verbal and written communication skills.
