Online Educational Coordinator

College of the Canyons · Santa Clarita, CA · On-site · Staff (Full-time)
College of the Canyons website
Salary USD 80,364–90,060
Apply by Oct 10, 2025
Posted Sep 16, 2025
Under the supervision of the Director, Online Education, the Coordinator supports the successful integration of technology into teaching and learning. The Coordinator performs wide variety of technical, production, support, and liaison functions pertaining to online education, including online, hybrid, correspondence, and other alternative delivery formats and schedules. Designs, maintains and updates websites and other digital and print media related to distance learning and alternative delivery formats. Identifies and maintains tools and techniques necessary to expand student access and success as technology evolves .Produces and implements multi-media elements, digital learning objects, and other media as technology evolves. Attends staff meetings and serves on appropriate standing and ad-hoc committees. Performs other related duties as assigned.

Example of Duties

Essential Duties:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

  1. Acts as liaison between the Online Education Department and relevant campus departments, including but not limited to Admissions & Records, The Learning Center(TLC), Computer Support Services and Academic Accommodations Office in matters pertaining to the needs of distance learning students and faculty.
  2. Plans and executes on/off campus community outreach efforts, recruitment activities and special events.
  3. Assists and provides training for faculty in use of the Learning Management System and in producing, developing and implementing online course materials, including multi-media elements, digital learning objects, podcasts, synchronous learning tools, and other media as technology evolves.
  4. Designs and delivers training, both on ground and online, in large-group and one-on-one settings, on distance learning applications and teaching strategies. 
  5. Assists faculty in designing distance learning curricula and integrating instructional technology in online and web-enhanced classes.
  6. Assists students and faculty with the contribution and delivery of digital learning objects, including but not limited to, Open Educational Resources.
  7. Serves as primary point of contact via Internet, phone, and in person between prospective and current students served by the Distance and Accelerated Learning Department, including online, hybrid, telecourse, and other alternative delivery formats.
  8. Provides first-level assistance to students with accessibility issues, technical concerns and procedural questions. Direct inquiries as-needed to appropriate second-level contact.
  9. Prepares and maintains reports and databases related to Distance Learning programs, including but not limited to patterns of student enrollments, class schedules, instructor contact information, and helpdesk inquiries. Ensures accuracy of all academic data entered.
  10. Prepares documentation on various areas of responsibility and creates status reports at designated time frames.
  11. Informs, advises and directs prospective and current students on District and Departmental policies and procedures for all areas relevant to the mission of the Distance Learning Department.
  12. Designs, maintains and updates the Distance Learning Department website and other related websites.
  13. Designs, maintains, and updates digital media and printed materials that promote the department and inform prospective and current students of departmental offerings.
  14. Trains and provides work direction to short-term hourly employees and/or college assistants.
  15. Serves as point of contact with relevant external vendors and organizations
  16. Participates constructively in cross-functional projects.
  17. Performs other related duties as assigned.

Demonstrated Abilities:

Position requires ability to:
  • Demonstrate strong interpersonal skills and ability to communicate effectively with beginning and experienced technology users.
  • Actively demonstrate and promote a customer-oriented approach.
  • Meet deadlines and handle multiple simultaneous projects. Work independently with little direction or as part of a team.
  • Communicate effectively both orally and in writing.
  • Prepare and maintain a variety of records and files and be able to present clear and comprehensive reports.
  • Independently maintain currency of educational technology, computer programs/software, web design, graphic design, and related tools as technology evolves.
  • Utilize a wide range of digital media tools to accomplish assigned tasks, including but not limited to Adobe Photoshop, Final Cut Pro Studio, Dreamweaver, QuickTime, and other tools as technology evolves.
  • Recommend appropriate uses of technology for distance learning.
  • Apply knowledge of modern office practices and equipment, including record management and filing systems, receptionist and telephone techniques, correspondence and report writing.
  • Demonstrate interpersonal skills using diplomacy, patience, and courtesy.
  • Establish and maintain effective working relationships with both on-campus groups (including students, faculty, administrators, and staff), as well as the off-campus community.
  • Represent the Distance and Accelerated Learning Department and the College in a wide variety of on-campus and community settings.
  • Work effectively and collaboratively with faculty, administration, classified, students, and community members.
  • Demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students, staff, and community.

Qualifications and Minimum Requirements

Minimum Requirements:

Experience:
Three (3) years of full-time equivalent work experience including experience with online course management systems such as Canvas, Blackboard, Moodle, etc. and experience with development and delivery of on-campus and online training modules. Requires proficiency in web design and maintenance. Possession of an earned Bachelor’s degree from an accredited institution will substitute for one year of the required experience.

Education:
Education equivalent to an Associate’s degree (60 semester units) from an accredited institution is required. Two years direct experience in addition to that identified
above may be substituted for each one year (30 units)of college.

Desirable Qualifications: 
  • Master’s degree in education, educational technology, instructional design or a related area.
  • Experience with classroom teaching or facilitation of training sessions.
  • Experience as a distance learning student or instructor/facilitator.
  • Two (2 ) years 'experience providing support for on line learning management systems or other educational technology solutions.
  • Knowledge of accessibility and usability standards, requirements and laws related to Section 504 and 508 of the Americans with Disabilities Act.
  • Knowledge of Adobe Photoshop, Final Cut Pro Studio and Quick Time. Ability to capture video from various sources and encode to set standards for web delivery.
  • Knowledge of and ability to develop captioning and transcription of video and animation content.
  • Development using Flash or other animation applications.
  • Experience in video production, digital photography, and streaming video.

#oer
Apply on site